Unlike any other company, we allow our on-call technicians to talk directly to the public. Our technicians will answer your questions as accurate as possible. If you are not one of our customers, it is highly recommended that you contact your security dealer/alarm company. If you still wish to talk to our technicians, we would love to help you, just give us a call or send us a message. Please note that our security technicians will give you a general answer to your questions at no charge. A.V.O Systems assume no liability to you or to any other person for the technical information provided. Also: we will not provide any technical information that may, in any way, assist a thief to preform any security system manipulation/tampering. Our job is to protect your promises and at the same time deliver exceptional customer service. we may not share all technical information you wish to obtain from this service.